Legal
Privacy policy
Last updated: 18 October 2026
AccessiPulse processes account, workspace, client-site, scan, report, and operational data to provide accessibility scanning and reporting. Contact us at contact@accessipulse.com with privacy questions or requests.
Information we process
- Account details such as email address, profile name, authentication records, and workspace membership.
- Website URLs, selected pages, automated findings, screenshots, report settings, and scan history you submit.
- Security, diagnostic, usage, and billing-control records needed to operate and protect the service.
How we use information
We use this information to authenticate users, run requested scans, create reports, enforce usage limits, troubleshoot failures, prevent abuse, and improve reliability. We do not sell personal information.
Free reports and verification email
When you request a free report, we retain the public page URL and email address for verification and delivery of your private report link. The verification request expires after one hour. These service emails do not enroll you in marketing communications. Reports remain private to your signed-in account.
Product measurement and pilot requests
We count public page views and pilot interactions by day and source without persistent visitor identifiers or raw referral URLs. For signed-in users, we record login, scan, report, and print-request events to understand product use. Pilot inquiries, onboarding notes, offer-code usage, and manually confirmed payment records are accessible only to platform administrators. A print request records an interaction, not proof that a file was saved or delivered.
Service providers and transfers
AccessiPulse relies on infrastructure and service providers including Stripe for payments, Vercel, Supabase, Google Cloud, and email delivery providers. Optional assisted-browser providers are used only when that feature is configured and requested. These providers process data under their own security and privacy commitments.
Retention and your choices
Scan evidence and operational records are retained only as needed for the service, configured retention, security, and legal obligations. Workspace users can delete scans in the product. Account deletion is available from Account with a seven-day recovery window; necessary financial records are retained separately. Language preferences are stored in the account and an allowlisted preference cookie. Translations use checked-in product text; captured customer evidence is not sent to an AI translation service. You may request access, correction, export, or deletion of personal information by contacting us.
Security and changes
We use access controls, encrypted connections, restricted production credentials, and isolated workspace access. No system is perfectly secure. Material policy changes will be posted on this page with a new date.